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How to choose a pet sitter: the questions to ask

How to choose a reliable dog or cat sitter in Israel: the questions to ask, red flags, the meet-and-greet and what to agree in writing.

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Choose a pet sitter by meeting them in person, asking specific questions about experience, daily routine, updates, emergencies and alerts, and agreeing the price and conditions in writing. A good sitter asks you as many questions as you ask them. With PetHome Israel you send one request, we match you with a sitter in your city, and you meet before the first booking.

Start with your pet's needs

Before looking for a sitter, write down what your pet actually needs:

  • type of care: visits, walks, boarding or an overnight sitter;
  • number and type of animals;
  • medication or special diet;
  • behaviour: shy, reactive, anxious, escape artist;
  • dates, including possible changes.

This makes it easy to see whether a sitter is the right fit.

Questions to ask the sitter

Experience

  • What animals have you cared for, and for how long?
  • Have you cared for a pet like mine: senior, puppy, reactive, on medication?

Routine

  • How long is each visit or walk, and what exactly happens?
  • How many animals do you care for at the same time?
  • For boarding: where will my pet sleep, who else lives in the home, are there other animals?

Updates

  • How and how often will you send updates?
  • Will you send a photo after every visit?

Safety

  • What do you do during a siren? Where is the protected space?
  • Do you walk dogs off-leash? (The answer should be no, unless you allow it in a fenced area.)
  • How do you keep doors and windows closed with cats?

Emergencies

  • What do you do if my pet seems unwell?
  • Which vet will you contact, and how will costs be handled?
  • Who replaces you if you get sick?

Practical

  • How do you handle keys?
  • What is the full price, including extras?
  • What happens if my return is delayed?

The meet-and-greet

Always meet before the first booking. Watch how the sitter approaches your pet: calm, patient, letting the animal come to them. Show the routine, the supplies and the protected space. For boarding, visit the sitter's home or ask for photos and a clear description of the space.

Red flags

  • The sitter does not ask about your pet's health or behaviour.
  • Vague answers about how many animals they care for.
  • Unwillingness to meet before the booking.
  • Pressure to pay everything in cash with no written agreement.
  • Promises that sound too good, such as "I can visit ten cats a day for an hour each".

Agree everything in writing

A short message is enough: dates, times, number of visits, price, extras, how keys are handled, the vet and spending limit, and what happens if plans change. It protects both sides.

How matching works with PetHome Israel

You send a request with your city, service, animals and dates. We confirm the price in writing and connect you with a sitter. You meet, agree on the routine and only then confirm the booking. We do not publish ratings or reviews until they are real, and we do not invent them.

Frequently asked questions

Should I do a trial visit?

Yes, especially for longer trips. A short trial visit or a single day of boarding shows how your pet reacts to the sitter.

Do sitters have insurance?

Ask each sitter directly. Insurance arrangements vary, so agree in writing how costs will be handled in case of a problem.

Is it better to use a friend?

A friend can be great for short trips. For longer trips, holidays or pets with special needs, a sitter who does this regularly is often more reliable.

How much should a good sitter cost?

With us, cat visits start at 110 ₪, dog walks at 70 ₪ and home boarding at 220 ₪ per day. Prices far below the market often mean shorter visits, more animals at once and no reports. Ask exactly what you get for the price.

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